FREQUENTLY ASKED QUESTIONS
About Cica One
Cica One is a skincare brand that focuses on harnessing the benefits of Centella asiatica, ensuring clean, effective, and affordable skincare solutions for all skin types and age groups.
Centella asiatica, commonly known as Cica, has been historically used in traditional medicine for its healing properties.
It’s known to soothe irritated skin, stimulate collagen production, and aid in moisture retention.
Product Information
Yes, our products are formulated to be gentle, making them suitable for sensitive skin. However, as with any skincare product, we recommend conducting a patch test before full application.
Yes, Cica One is committed to ensuring our products are vegan and not tested on animals.
Ingredient lists for each product can be found on their respective packaging and on our “Ingredient Glossary” page on the website.
Purchasing & Promotions
Our products are available exclusively through our partnered retailers. Visit our “Where to Buy” page for a comprehensive list of authorized sellers.
Present your promotional code at our partnered retailers during purchase to avail the offer. Ensure the promotion is still active by checking the Promotion Period.
Shipping & Returns
Please refer to the return policy of the retailer from where you made the purchase. Cica One promotions may influence return values; refer to our “Promotional Terms & Conditions” for details.
Usage & Recommendations
It’s best to follow the recommended usage instructions on each product. If you need a personalized skincare routine, we recommend consulting with a dermatologist or skincare professional.
Absolutely! Our products are designed to complement one another. However, always be cautious and introduce new products into your routine gradually.
Other Inquiries
We’re thrilled to hear that!
Please send your inquiry to hello@cicaone.com, and our team will get back to you as soon as possible.
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